This publication is authored by and reflects the views and opinions of PT Integrity Indonesia. More information about PT Integrity Indonesia is available at www.integrity-indonesia.com.

As organizations strive to build trustworthy teams and foster safe work environments, conducting thorough employment background checks has evolved from a best practice to a critical component of the hiring process. Studies show that businesses prioritizing comprehensive screening not only elevate the quality of their hires but also significantly reduce costly turnover.

However, conducting comprehensive background checks requires considerable resources, including manpower, expertise, and the ability to navigate challenges under tight deadlines. While some companies may rely on their internal Human Resources teams for this task, many find it more efficient to outsource to third-party providers. This enables HR to concentrate on other critical roles, such as improving employee engagement programs.

How to choose your employment screening partner

Every year, companies and organizations request millions of background screening reports to support critical hiring decisions. These reports contain personal information about individuals and are often governed by data privacy regulations and employment laws.

Selecting the right partner to help your company identify the best-fit candidates is essential. It’s not just about their claimed experience; it’s about the overall value they bring through strict adherence to the highest standards of compliance, data security, and accuracy in their screening processes. This is where accreditation plays a vital role.

The ideal partner should be accredited, demonstrating a commitment to industry best practices and a proven track record of delivering reliable results.  

The rigorous process behind accreditation

Based on our experience, earning accreditation from the Professional Background Screening Association (PBSA®) has been both challenging but rewarding. This journey involved a thorough desk audit of our operational documentation, followed by a rigorous virtual audit conducted by a third-party auditor.

This process involved a thorough review of our policies and procedures across six critical areas: Information Security, Legal and Compliance, Client Education, Third-Party Service Providers, Verification Services Standards, and Business Practices. We even had to navigate the challenges posed by time zone differences with the accrediting organization.

Why accreditation matters for screening providers

Having accreditation is crucial for screening providers for several reasons:

• Quality Assurance: It ensures adherence to industry standards, which guarantees the accuracy and reliability of background checks.
• Credibility: Achieving accreditation enhances the provider's credibility, fostering trust among clients and stakeholders.
• Regulatory Compliance: Accredited providers are more likely to comply with relevant laws, reducing legal risks for both parties.
• Operational Excellence: The accreditation process identifies weaknesses in policies and procedures, leading to improved efficiency.

The journey doesn't end with obtaining accreditation. Accredited companies are subject to continuous monitoring and must undergo periodic recertification to maintain compliance. This commitment ensures that they consistently meet industry standards and uphold the highest quality in their services.

Why choosing an accredited provider benefits your company

Partnering with an accredited screening provider brings numerous benefits to your company. It guarantees high-quality background checks by adhering to stringent industry standards, which fosters trust among stakeholders.

Accredited providers also comply with relevant laws, minimizing legal risks and liabilities associated with negligent hiring. Their commitment to continuous improvement ensures operational efficiency and quicker turnaround times.

Furthermore, collaborating with accredited providers gives you access to valuable industry insights and best practices, ultimately enhancing the effectiveness of your hiring process and positively reflecting on your company’s reputation.